T&C /Policy Cookies Cookies are small data files stored on your computer by web servers. Our website may store cookies in your browser or request your browser to transmit stored data back to the server. Product Availability Products available for purchase online are indicated by the “Add to Bag” button. If this button is not visible, the product is currently unavailable. For unavailable products, you can opt to receive a notification when the product is back in stock by clicking the “Notify Me” button on the product details page and entering your email address. To check in-store availability, follow these steps: Select your desired product on our online shop. On the product details page, below the “Add to Bag” button, click “Check In-Store Availability” or “Pick Up In Store.” Enter your current or preferred location to view the stores that have the product in stock. Personal Data Collection We collect personal information from customers, suppliers, contractors, employees, and others for various business and operational purposes. This section provides an overview of the types of personal data we collect and how we collect it. Depending on the situation, the data we may collect includes: Contact information (e.g., name, email address, mailing address, phone number) Date of birth and gender Payment details (e.g., credit card or bank information) when necessary to process a purchase, exchange, or return Returns and Refunds Goods sold are non-refundable / non-returnable or exchangeable. Only place your orders after careful review and consideration. No claim or refund can be made after shipment has been sent. Refunds will be processed once the returned item has been inspected. Shipping fees are non-refundable. Custom or personalized items are not eligible for return. Exchange and Refund Process Notify us of any issue or defect within 48 hours of receiving your order. We will respond promptly with the neccesarry steps. If an exchange or refund is approved, you must return the product within 7 business days as instructed. Unless specified otherwise, customers are responsible for return shipping costs, while we will cover the cost of shipping the replacement product to you. Returned items must be in their original condition and packaging, suitable for resale. We recommend using a shipping service with insurance coverage for returns, as the product remains your responsibility until we receive and sign for it. Defective Products While we thoroughly inspect every product before shipping, occasional oversights may occur. This section outlines the criteria for determining if a product qualifies as defective. If your product is deemed eligible for an exchange, please refer to the “Process” section below for further instructions. For services, we may provide the service again or reimburse the cost of having the service performed again. For goods, we may offer repair, replacement, or the provision of equivalent goods. Alternatively, we may cover the cost of repair, replacement, or acquiring equivalent goods, provided that repair or replacement is not deemed impossible or disproportionately burdensome compared to other remedies. Applicable Law Any purchase agreement shall be governed by the laws of the Malaysia and all parties irrevocably submit to the exclusive jurisdiction of the courts of Malaysia. Orders and Payments All orders are subject to availability and confirmation of payment. Not all items are ready stock. We will process your order within 2 to 5 days upon payment confirmation and will inform you the estimated delivery. We accept [list payment methods, e.g., credit cards, PayPal, etc.]. Prices are listed in [currency] and may be subject to change without prior notice. Please refresh immediately at checkout to make sure the price is what you are seeking Shipping and Delivery Shipping timelines are estimates and may vary depending on location. We are not responsible for delays caused by customs or other external factors. Customers are responsible for providing accurate shipping information. Shipping costs are the buyer's responsibility and risk. Kindly refer to courier customer service to ask about the parcel.